Our team of researchers has analysed the authentic workplace data collected over the years to identify distinctive features of workplace talk. This has shown that there are many ways to communicate effectively. Skilled communicators use a variety of strategies depending on where they are, who they are talking to and what they are talking about.
For summaries of some of the research topics we have explored see https://www.wgtn.ac.nz/lals/centres-and-institutes/language-in-the-workplace/research
